Contact
Email is the way to reach us: admin@benchfile.com. There is no form here because a form would mean sending your message through a server, and this site tries to avoid having one.
Reporting a problem
If a tool gave you the wrong result or refused a file, say which tool, which browser and which device, and what happened. Please do not email us the file itself unless it contains nothing private — remember that once you send it, it has left your device, which is exactly what this site is built to avoid. A description of the file (its size, where it came from, how it was made) is usually enough to reproduce the problem.
Asking for a tool
Tell us what you were trying to do. Tools are added roughly in the order people ask for them, provided the work can be done inside a browser without sending anything anywhere.